Tweet Getting customers to your website is one of the most difficult things to do when running an online store, so don’t risk losing them once they arrive because they can’t find a product on your store – especially if it’s one you carry! Enable Search Logging If it’s not already enabled, turn on “Enable […]

Tweet A while back, we wrote about Payment Processor Errors and how they can be easily reviewed with the addition of the Merchant Alerts feature in ShopSite Pro v11 SP2.  Today we’re going to review another common alert tracked in Merchant Alerts – Shipping Errors. Where Is It? Merchant Alerts is in ShopSite Pro starting […]

A while back we wrote about how to easily arrange product and page links, and today we’re going to review a similar topic that’s often requested: How to sort products from newest to oldest.

ShopSite doesn’t track the date when you add a new product, but with an Extra Product Field you can store the date and then sort the products by that extra field when they are displayed.

Tweet There is a very powerful but often overlooked feature in ShopSite called Variable Price. Available in both ShopSite Manager & Pro, it’s found near the top of the Edit Product Info screen: Link: ShopSite Docs for Edit Product Info Screen A variable priced product can be often used as a creative solution when a […]

Sometimes you want to display a simple list of products, but break the products into different categories. While ShopSite provides for different sorting options and you can even order the products on the page manually, there is no stock feature to break them into categories. However, this can be easily accomplished with 2 custom templates and an extra product field.

In this article we’ll review the settings, sample templates, and a demo page where you can see a working example.

There are times when you may want a product to be available for viewing on your ShopSite store, but you don’t want people to be able to see the price or add it to their cart without a password. In this blog post we’ll show you some basic PHP code that can be used in a template to hide these sections of a page.

Many computer users are familiar with backing up their files, whether it’s photos on their home computer, or files on their website – but usually the urge to back up files occurs just after you lose something. It’s just like saving all the phone numbers on your cell phone – when does the thought about saving them come to mind? That’s right – just after your phone turns into a paperweight!

This article will touch on a few tips regarding how to easily back up and restore some of the most edited files on a ShopSite store – the templates.

Sending email campaigns to existing customers is an excellent way to increase recurring business – whether you’re sending out news that you have a new product, you’re running a special, or you’re sending a discount coupon – emails to your customer base allow you to keep in touch and remind them of your business.

Obtaining that list of email address can be cumbersome or simple – and with ShopSite it’s quite simple. In this article we’ll review what settings you’ll turn on to provide your customers with an opt-in checkbox and how to export the details of those customers so you can use them in your mailing list program.

When you’re working with a More Info page which is not updating, or if it doesn’t exist at all and is not being created for you, there are a few different reasons that may cause this. We’ll explain each one and show how to resolve them.

It’s no secret shoppers want as much information about their intended purchases before actually completing a sale. Yet many online stores continue to hide all the costs such as shipping and tax, or make the customer wade through a number of screens before revealing this information. Why?