Tweet Getting customers to your website is one of the most difficult things to do when running an online store, so don’t risk losing them once they arrive because they can’t find a product on your store – especially if it’s one you carry! Enable Search Logging If it’s not already enabled, turn on “Enable […]

Tweet A while back, we wrote about Payment Processor Errors and how they can be easily reviewed with the addition of the Merchant Alerts feature in ShopSite Pro v11 SP2.  Today we’re going to review another common alert tracked in Merchant Alerts – Shipping Errors. Where Is It? Merchant Alerts is in ShopSite Pro starting […]

Tweet According to eMarketer, U.S. retail ecommerce sales from mobile devices should reach $9.8 billion in November and December of this year, accounting for 16% of the ecommerce market.  By 2017…  that number could jump to a staggering 26%!!! In this post, we’ll review some of the mobile ecommerce reports currently available in Google Analytics.  […]

Sometimes you want to display a simple list of products, but break the products into different categories. While ShopSite provides for different sorting options and you can even order the products on the page manually, there is no stock feature to break them into categories. However, this can be easily accomplished with 2 custom templates and an extra product field.

In this article we’ll review the settings, sample templates, and a demo page where you can see a working example.

One of the topics that customers often ask about when they are new at starting a business or just new at starting an online store – is credit card processing. While we’re all familiar with the process of using a credit card as a customer, the process for a merchant is a mystery to many.

When you’re working with a More Info page which is not updating, or if it doesn’t exist at all and is not being created for you, there are a few different reasons that may cause this. We’ll explain each one and show how to resolve them.

All too often ecommerce blogs read like an infomercial. NOBODY wants to read a commercial! Shift the focus of your blog from you to THEM and you’ll soon reap the benefits of a loyal following. Here’s a few examples to get you started in the right direction.

While the focus for Cyber Monday and Black Friday has been on the large retailer, we wanted to see how small businesses performed during these two important online shopping days. The results were surprising.

I recently had a conversation with a client about their website that brought to light an all to common occurrence: Ecommerce site owners that are blind when it comes to their website and its design / functionality. Don’t fall into this trap.

With the hyped up Cyber Monday online shopping bonanza day fast approaching (Monday November 30th), here are a 19 things to check on your ecommerce website to make sure you’re ready to capture as many sales as possible.