Another Big Reason To Watch Out for Malware and Your Site Being Hacked

No one wants their website to be hacked. I’m sure you don’t want malware and malicious code inserted into your web pages. It causes all kinds of headaches trying to find the entry point, secure it, and then the painstaking process of cleaning it up.

US Postal Service (USPS) 2011 Failure – What We Can Learn From It

It’s only a few days into the new year, and the US Postal Service (USPS) has managed to cause some major issues for many ecommerce merchants. What looked like a simple, straightforward update on January 2nd turned into a big mess for shopping carts that relied on real-time rates from USPS.

Be AWESOME!

What does it mean to “Be Awesome”? For us, it’s our goal for 2011. And here’s how we define it…

Top Ecommerce Blog Posts and Articles For December 2010

The blizzard of 2010 hit Connecticut quite hard the day after Christmas. Not too much snow, but 60+ mph wind gusts made for quite the white Christmas.

If you’re stuck in the house due to the weather, check out our picks for ecommerce articles and posts around the web for December.

Best Practices – Backups Before Changes

Many computer users are familiar with backing up their files, whether it’s photos on their home computer, or files on their website – but usually the urge to back up files occurs just after you lose something. It’s just like saving all the phone numbers on your cell phone – when does the thought about saving them come to mind? That’s right – just after your phone turns into a paperweight!

This article will touch on a few tips regarding how to easily back up and restore some of the most edited files on a ShopSite store – the templates.

A BIG Thank You To Our Clients!

I just wanted to take a moment to say “THANK YOU!” to all of our clients and partners. We are always surprised and thankful when we receive holiday treats, gifts, and cards at this time of year.

Want to Get Rid of WordPress Blog Comment Spam? Two Plugins to Make That Happen

I don’t know about your blog, but for ours, submitted comment spam seems to be on the rise. It appears spammers still think it’s a good way to publicize their sites. Fortunately, there’s a few simple tools to win this battle…

Don’t Be Lazy When Asking For Product Reviews

When it comes to getting customers to review the products they ordered, there a few things to do, and a few things to definitely avoid. Here’s the 411 on getting this right the first time.

How Smaller Merchants Did on Black Friday and Cyber Monday

All the studies and reports are out on how the big box stores did on Black Friday and Cyber Monday. However, there is far less data when it comes to the smaller merchants and how their sales performed.

As we did last year when we examined Black Friday / Cyber Monday sales, we analyzed general order trends for a random sampling of our ecommerce clients for the start of this holiday shopping season.

Here are the results…

One Merchant’s Experience With Groupon

Groupon sure is the hot topic these days. And with Google’s “impending” multi-billion dollar purchase of Groupon, the buzz is almost deafening. But is it a good deal for a small merchant to offer a Groupon special?

When I heard one of our ecommerce hosting clients was going to run a Groupon promotion, I was quite interested in how it would turn out. Luckily, Teresa was more than happy to provide feedback and answer a few questions about the whole experience…