Tweet Getting customers to your website is one of the most difficult things to do when running an online store, so don’t risk losing them once they arrive because they can’t find a product on your store – especially if it’s one you carry! Enable Search Logging If it’s not already enabled, turn on “Enable […]

Tweet Earlier this month, Google announced the discovery of a potential vulnerability in the SSLv3 protocol that is used in many web servers for secure page delivery. This was hot on the heels of the latest vulnerabilities to be announced, Heartbleed and Shell Shock, both of which were actually major security holes. Why isn’t POODLE […]

Tweet A while back, we wrote about Payment Processor Errors and how they can be easily reviewed with the addition of the Merchant Alerts feature in ShopSite Pro v11 SP2.  Today we’re going to review another common alert tracked in Merchant Alerts – Shipping Errors. Where Is It? Merchant Alerts is in ShopSite Pro starting […]

Tweet According to a recent survey by Janrain, a majority of customers (perhaps as many as 50-80%) prefer to use an existing social media account for log-in/registration on e-commerce sites.  The most popular of which has been Facebook Connect which accounts for 55% of all social logins. Providing social login options to customers simplifies the […]

Tweet September is here, fall is on its way, and it’s the time for pumpkin spice everything, but it’s also a great time to spend some time preparing your online store for the holiday season. 1. Mobile & Responsive Design Online store purchases made with phones or tablets account for over 11% of sales on […]

Tweet Our customers all need to reach us at some point.  Maybe they need to call, send an email, fill out a contact form, or visit in person – and a Contact Us page allows them to get the information they need to reach you. In this blog post we’ll show how to easily add […]

Tweet Back in July 2014, Magento (owned by eBay) announced that it would be shutting down its Software-As-A-Service (SaaS) ecommerce platform known as Magento Go. Merchants on Magento Go have until February 1st, 2015 to move their stores to another application. Magento will be focusing on their standalone products – Magento Community Edition (CE), a […]

Tweet Last week Google announced plans to begin displaying aggregate product review information within Google Shopping Campaigns (formerly known as Product List Ads).  Meaning Google will display stars and review counts next to each paid product listing. You can read the full announcement at: http://adwords.blogspot.com/2014/07/helping-shoppers-decide-with-product.html This is a BIG, long awaited development, that is sure […]

Tweet As many of you know, the latest version of ShopSite (v12) now supports Google’s Universal Analytics tracking code. Universal Analytics includes many improved features over its predecessor, including: Tracking of user sessions across multiple devices Compatibility with more devices More control over configuration options Custom dimensions and metrics for more advanced reporting A complete […]

Tweet Quantity Pricing is a simple but powerful feature in ShopSite Pro which allows you to provide discounts for large orders, and even discount pricing across multiple products in the same product group. In this post we’ll cover some tips for configuring as well as common mistakes which can occur.   The Settings Quantity Pricing […]