A search feature on any ecommerce site is a necessity these days. But that’s the bare minimum. In order to be useful, it has to return results that your shoppers want.

Fortunately, you don’t have to spend thousands of dollars on expensive search systems like SLI or Nextopia (although these are great search programs that integrate nicely with ShopSite and many ecommerce applications) to enhance your search results. It just takes a few minutes a day…

Yesterday was the first day of first grade for my daughter. It’s back to school time. We can all learn something new, even if we’ve been out of school for ages.

Hopefully a few of these posts and articles can teach you a few things you didn’t know about ecommerce…

One of the topics that customers often ask about when they are new at starting a business or just new at starting an online store – is credit card processing. While we’re all familiar with the process of using a credit card as a customer, the process for a merchant is a mystery to many.

Customer Registration, when setup properly, can be an effective tool for any ecommerce store. However, there are a few pitfalls to avoid to make sure this enhances your online store as opposed to it driving sales away. Here are a few do’s and dont’s…

Google recently sent an email to all merchants using Google Product Search. Starting at the end of this month, Google expects that certain products include specific unique identifiers. Find out what the changes are, and how to implement them.

Recently Google announced that Google Wave would be discontinued at the end of the year. This was sad news for myself and thousands of other people that found this software application to be quite useful. We can, however, take away a few lessons about launching a new product or service…

Just about every website has some form of a “contact us” page. They can range from a simple email address, a web form, or full blown contact details. Many times they are lacking crucial information that customers and potential customers require in order to make a purchase, ask a question, or obtain customer service.

Here are a few tips to make your contact us page as good as it can be.

If you read the latest blogs and ecommerce industry articles, you would think that with just social media and mobile commerce, you could conquer the world when it comes to selling products and services online. Although social media and m-commerce are all the rage right now, email is still king when it comes to getting people to purchase items from your online store.

Here are 7 ways to engage your customers via email.

Summer is now in full swing. Around here (Connecticut) it’s been quite hot, which I do not mind at all (A/C addict). Here’s what I found to be worthy of reading for the month of July.

ShopSite has just released the latest version of their ecommerce software:
Version 10 Service Pack 2 (SP2)

ShopSite has a list of new features on their website. I thought I’d highlight a few of the new features in more detail.