Tweet It’s been a hot summer. I’m not complaining though, as I love the hot weather. And up here in the Northeast we’ve been spared from the drought-like conditions in other parts of the country. Here are a few “hot” posts I found in July… TOP PICK: Five best practice tips for optimising product pages […]

Tweet Google has announced they will be airing Four Sessions via a Hangout (translated: live streaming video on Google+) that will cover: Helping Guide Small and Medium Sized Businesses Through the Transition to Google Shopping The first one airs on Friday, July 13th at 12:30 PM EDT (9:30 AM PDT). I would highly recommend any […]

Tweet My son’s third birthday is tomorrow. Seems like just yesterday he was learning to walk. Now he’s running around, talking up a storm, and keeping me on my toes.  In the ecommerce realm, it seems like just yesterday that Google Product Search was free for merchants… TOP PICK: Website Optimization Basics – Search Engine […]

Tweet It’s always the little things that can make a large impact… We’ve seen this come up a few times this week in emails and support requests. Merchants are seeing Alerts in their ShopSite backoffice about invalid zip codes for international customers (Canada, Europe, etc…) when their store uses a real-time shipping option like UPS […]

Tweet We’ve all seen it.  That generic error when a credit card payment fails, but your customer is sure the details are correct, so why is it still failing? Merchant Alerts If you’ve upgraded to ShopSite Pro v11 SP2, then you have an excellent new feature available to you called Merchant Alerts.  This option is […]

Tweet Even the largest companies in the world have outages. In case you missed the email from PayPal, they have a few small yet large planned outages this month: Saturday June 16, 11:30 PM PDT – 11:40 PM PDT (Sunday June 17, 2:30 AM EDT – 2:40 AM EDT) During these 10 minutes, payment processing […]

Tweet   Google has opened the floodgates. As posted on their Google Retail Blog, Google Trusted Stores is now open to all US-based merchants! The program is free for merchants. If you’re accepted into the program, and meet their requirements (more on that below), you’ll have a trusted badge in search results, and one that […]

Tweet Wow! I was quite shocked to see the Google Blog Post today announcing that Google Product Search would be re-branded as Google Shopping *AND* will no longer be free for merchants to list their products: First, we are starting to transition Google Product Search in the U.S. to a purely commercial model built on […]

Tweet In case you couldn’t guess, I’m a Celtics fan. I’m pulling for the “seasoned veterans” to pull off one last miracle and overcome youth and athleticism with experience. It’s a long shot, but optimism is in my nature.  Speaking of experience, here are a few articles that I found this month that will provide […]

Tweet I hope everyone has a safe, happy, and relaxing Memorial Day weekend! I know I’ll be taking advantage of the long weekend with the traditional parade, grilling out, and a little golf. In between all the festivities, if your ecommerce store offers real-time FedEx shipping rates, and you missed the email, make sure you […]